Shipping Policy

Last Updated: May 1, 2026

Thank you for shopping with Novara Wellness. We are committed to getting your order to you quickly and safely. Please read our shipping policy carefully.

Processing Time

All orders are processed within 1-2 business days of receipt (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order ships.

Domestic Shipping (United States)

Standard Shipping (5-7 business days): Free on orders over $50 / $5.99 under $50
Expedited Shipping (2-3 business days): $12.99
Overnight Shipping (1 business day): $24.99

Free standard shipping is automatically applied to all domestic orders over $50 at checkout.

International Shipping

We ship to select international destinations. International shipping rates and delivery times are calculated at checkout. Please note that international orders may be subject to customs duties and taxes imposed by the destination country — these charges are the responsibility of the recipient. Estimated delivery for international orders is 10-21 business days.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 14 days of the estimated delivery date at support@novarawellness.com. We will work with the carrier to arrange a resolution.

Incorrect Address

Please ensure your shipping address is correct before completing your order. If you notice an error after placing an order, contact us immediately at support@novarawellness.com. We cannot guarantee changes once an order has been processed.

Contact Us

Questions about your shipment? Email us at support@novarawellness.com. We respond within 1-2 business days.